How delivery works
- 1Ordered
Order confirmation by email.
- 2Packed
Order received before 5 pm? Usually ships the same day.
- 3Shipped
Tracking usually active within 24 hours.
- 4Delivered
Next business day in most of the United States.
Order processing time
Most orders ship the same day if received before 5 pm. Orders are not shipped or delivered on weekends or federal holidays. If we’re experiencing a high volume of orders, delivery may be delayed by a day. If there’s a significant delay, we’ll contact you by email or phone.
Shipping rates & estimates
Shipping is $0.00 for orders of $49 and over, and $5.99 for smaller orders.
Remote areas
While delivery times are generally uniform across the U.S., orders to remote or island areas may occasionally take a little longer.
International delivery
We currently ship within the United States and Canada.
Shipping confirmation & tracking
You’ll receive a shipping confirmation email once your order has shipped, including your tracking number(s). Tracking is usually active within 24 hours.
Damages
If your order arrives damaged, please contact us to file a claim. Keep all packaging and the damaged goods until the case is resolved.
Returns policy
Our full Return & Refund Policy explains all options and procedures for returning your order. In short: 90-day money-back and a 3-year warranty on defective items.